Product discovery that drives revenue

Lane helps scaling SaaS teams turn customer feedback into focused discovery and roadmaps that actually drive revenue.

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Feedback Management with Lane

Product discovery that drives revenue

Lane helps scaling SaaS teams turn customer feedback into focused discovery and roadmaps that actually drive revenue.

Set up under 17 minutes

Feedback Management with Lane

Feedback is everywhere. Insight is nowhere.

Feedback is everywhere. Insight is nowhere.

Feedback is everywhere. Insight is nowhere.

Slack threads, Intercom tickets, sales calls - the signal exists but context gets lost before anyone can act on it.

Slack threads, Intercom tickets, sales calls - the signal exists but context gets lost before anyone can act on it.
Slack threads, Intercom tickets, sales calls - the signal exists but context gets lost before anyone can act on it.

Customer needs and business goals live in different worlds.

Customer needs and business goals live in different worlds.

Customer needs and business goals live in different worlds.

Sales knows what customers want. Finance knows what drives revenue. Product sits in the middle with no single place to connect the two.

Sales knows what customers want. Finance knows what drives revenue. Product sits in the middle with no single place to connect the two.
Sales knows what customers want. Finance knows what drives revenue. Product sits in the middle with no single place to connect the two.

You’re not prioritizing. You’re negotiating.

You’re not prioritizing. You’re negotiating.

You’re not prioritizing. You’re negotiating.

Without a clear system, the loudest stakeholder shapes the roadmap. Strategy becomes a post-rationalization of whoever pushed hardest.

Without a clear system, the loudest stakeholder shapes the roadmap. Strategy becomes a post-rationalization of whoever pushed hardest.
Without a clear system, the loudest stakeholder shapes the roadmap. Strategy becomes a post-rationalization of whoever pushed hardest.

Lane keeps it all connected

Lane keeps it all connected

Feedback Management

Feedback Management

Feedback Management

Feedback that organizes itself

Feedback that organizes itself

Lane brings feedback together and analyzes it with customer, product, and revenue context - without manual tagging or spreadsheets.

Bring feedback directly from

Conversations, synced

Capture feedback directly from Slack threads and keep the full conversation attached - not just a summary.

Intelligence built in

Feedback is automatically organized by type, sentiment, and product area - so patterns emerge without manual effort.

Clear summaries, automatically

Long conversations and repeated feedback are summarized into clear takeaways you can act on.

Prioritization

Prioritization

Prioritization

Prioritization with customer and strategic context

Prioritization with customer and strategic context

See customer needs, business impact, and past decisions together - so prioritization is grounded in reality, not guesswork.

Roadmaps and Collaboration

Roadmaps and Collaboration

Roadmaps and Collaboration

Turn decisions into clear plans - then ship

Turn decisions into clear plans - then ship

Reflect decisions in connected roadmaps, keep priorities aligned, and push work to Linear - without losing the reasoning behind what gets built.

Built to work with

Built to work with

Linear

Linear

Handle prioritization in Lane. Ship in Linear.
Everything stays connected.

Customers

Customers

Customers

Stay close to your customers

Stay close to your customers

Keep customer requests, feedback, and outcomes connected, even after shipping - so important signals don’t fade away.

Customers as first-class objects

Track customer details like status, team, revenue, and segment - not just the requests they submit.

See impact, not just volume

Understand which customers and segments are driving requests, so prioritization isn’t based on counts alone.

01

01

“Most discovery tools are project trackers in disguise.”

“Most discovery tools are project trackers in disguise.”

Lane was built from the ground up for discovery - not adapted from a task manager or a spreadsheet with a new coat of paint.

02

02

“You shouldn’t need a week to get started.”

“You shouldn’t need a week to get started.”

Connect your tools, bring in your feedback, and start making better decisions the same day. No implementation consultant required.

03

03

“Powerful shouldn’t mean complicated.”

“Powerful shouldn’t mean complicated.”

Lane gives you everything a scaling product team needs - without the bloat, the steep learning curve, or the features you’ll never touch.

Built for modern teams

Built for modern teams

  • Use customer insights and feedback to inform product decisions, ensuring support teams stay aligned with ongoing product changes.

    Customer Support

  • Streamline product planning by aligning customer insights, business goals, and roadmap priorities for more impactful decisions.

    Product Managers

  • Manage workflows efficiently, ensuring smooth collaboration across teams and aligning execution with strategic objectives.

    Product Operations

  • Access real-time product insights and align marketing strategies with development progress and customer feedback.

    Product Marketing

  • Maintain an overview of product direction, ensuring the team’s efforts are aligned with long-term business goals and strategic growth.

    Chief Executive Office

  • Align product strategy with OKRs and roadmaps, enabling teams to prioritize key features and drive execution while supporting innovation and business goals.

    Chief Product Office

  • Stay aligned with the product roadmap and business goals, ensuring smooth execution of features while keeping track of progress and timelines.

    Engineering

  • Collaborate with cross-functional teams to align designs with product strategy and user feedback, ensuring a seamless product experience.

    Designers

  • Use customer insights to identify pain points and align product features with success metrics, ensuring proactive support and customer retention.

    Customer Success

FAQs

FAQs

Is Lane a replacement for tools like Linear or Jira?

No. Lane sits above delivery tools like Linear and Jira. They handle execution. Lane helps you connect feedback, context, and planning - so teams prioritize the right work before it moves into delivery.

Is Lane a replacement for tools like Linear or Jira?

No. Lane sits above delivery tools like Linear and Jira. They handle execution. Lane helps you connect feedback, context, and planning - so teams prioritize the right work before it moves into delivery.

Is Lane a replacement for tools like Linear or Jira?

No. Lane sits above delivery tools like Linear and Jira. They handle execution. Lane helps you connect feedback, context, and planning - so teams prioritize the right work before it moves into delivery.

What makes Lane different from other product discovery or roadmap tools?

What makes Lane different from other product discovery or roadmap tools?

What makes Lane different from other product discovery or roadmap tools?

Can we use Lane if we already manage projects elsewhere?

Can we use Lane if we already manage projects elsewhere?

Can we use Lane if we already manage projects elsewhere?

Get clarity on what to build next

Start using Lane and keep feedback, decisions, and delivery connected.

Get clarity on what to build next

Start using Lane and keep feedback, decisions, and delivery connected.

Get clarity on what to build next

Start using Lane and keep feedback, decisions, and delivery connected.